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Support – Buy crypto with card

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Buy crypto with card

4 articles in this collection.
In order to withdraw your cryptocurrency from BITDAX.IO to another wallet:
Open the Finance page and click the Withdrawal button next to the currency you want to withdraw.

Enter the amount to withdraw

Fill in your destination wallet address.

Double-check that all information is correct and confirm it by putting a checkmark.

Then, click the Withdraw button and enter the 2FA code.

You will receive a confirmation email. Follow the link in the email to confirm your transaction. The confirmation link will expire in 30 minutes.

Your transaction will be sent to the Blockchain. When it is confirmed in the blockchain, funds will be credited to your destination wallet.

If you face any difficulties with the crypto withdrawal, do not hesitate to contact our support team via chat.

Instant Sell feature in the BITDAX.IO mobile app lets you sell your crypto quickly (without placing orders on the exchange) and top up your card in a few clicks.

To get started
Download the BITDAX.IO mobile app.

Log in to your BITDAX.IO account in the app and open the Buy/Sell menu.

If you want to familiarize yourself with how these services work, click on the question mark ("?" sign) near the time counter.

If you have crypto on your BITDAX.IO balance, you can sell it and top up your credit/debit card or add fiat currency to your BITDAX.IO balance in a few clicks.

You can also make a crypto deposit to your BITDAX.IO account in order to sell it for fiat currency.

To sell your crypto:
Go to the Buy/Sell menu and switch to Sell.

Select the cryptocurrency you want to sell and the fiat currency you want to receive.

Choose an available pack or enter an amount to sell.

Choose where you want to send your proceeds.


You can send funds to:

A verified debit/credit card

A new debit/credit card

If you want to keep the funds on your BITDAX.IO account, swipe left and select My balance.

5. Double-check everything and click Proceed to confirm the sale.

That’s it! No additional confirmation is required. You’ll receive funds to your card or BITDAX.IO balance in seconds.
At BITDAX.IO, you can buy crypto as easily as you shop online. Just select the amount of crypto you want to get and pay directly with your debit/credit card. The whole process takes less than five minutes:

Open the Buy/Sell page

Choose a crypto pack and click Buy

Enter your card number and card expiry date

You’ll have the crypto you purchased on your BITDAX.IO balance within minutes.

We’ve prepared a detailed guide to help you become a crypto owner without hassle.

1. Register an account
You’ll need to provide your email address, country of residence, first and last name, and date of birth. US residents should also pass Identity verification before making a purchase.

To secure your account and funds, we strongly recommend enabling 2FA.

2. Verify your account
As a regulated cryptocurrency exchange platform, BITDAX.IO is required to identify its users. Identity Verification helps to prevent the creation and use of fraudulent accounts on BITDAX.IO. Follow our detailed guide to pass verification smoothly.

3. Open the Buy/Sell page
On the Buy/Sell page, you’ll see packs of crypto in commonly purchased amounts at set prices. These prices are calculated at the current market rate and frozen for 120 seconds to mitigate the risks connected with price fluctuations.

Click the How it works? button to get familiar with Instant Buy service and conditions.

4. Select a currency to buy
At the top of the page, right above the precalculated packs, you’ll see two drop-down lists with crypto and fiat currencies.

Select any of the supported cryptocurrencies to buy and the fiat currency to pay with.

5. Choose a pack or enter the amount you want to buy or spend
The minimum amount you can spend is 20 USD/EUR/GBP. The calculated purchase amount includes a commission for the service.

Once you’ve decided on the amount to buy, click Buy to continue.

Note that after passing the Identity verification, you’ll have a total transactions limit of $3,000.00. If you want to increase your limits, go to the Verification page and verify your Address.

6. Link your card
a. On the next page, you’ll be asked to submit your debit/credit card details:

Card number

Expiry date

Note: residents from the USA should provide some additional details like state, zip code, and SSN. Users from the UK should additionally provide the last name, date of birth, address, and postcode.

mportant: Only personal cards are allowed.
b. If you’ve already connected your card to your BITDAX.IO account or made a fiat deposit, you can skip card verification.

Just select a verified card or your BITDAX.IO balance as the payment method.

7. Double-check everything and confirm your purchase
Before you confirm the operation:

Check the currencies you’ve selected, the amount you’re purchasing, and the fees.

You can change the amount you want to buy or spend if needed.

If you’re going to pay with a debit/credit card, enter the CVV/CVC code.

Accept the BITDAX.IO Terms of Use, Refund Policy, Payment Conditions, and Cardholder’s Agreement.

Finally, click Buy Now.

You’ll get the purchased crypto on your BITDAX.IO balance in a few seconds.

If you want to trade your crypto against fiat currency or other cryptocurrencies, you can place market and limit orders on the Trade page.
Instant Buy service lets you buy cryptocurrencies with your debit or credit card without placing orders.

To get started
Download the BITDAX.IO mobile app

Log in to your BITDAX.IO account in the app and open the Buy/Sell menu.

If you want to familiarize yourself with how these services work, click on the question mark (? sign) near the time counter.

In the Buy/Sell menu:
Select the cryptocurrency you want to buy and the fiat currency you want to pay with.

Choose an available pack or enter an amount to buy.

Click Buy Now and select your payment method.


You can pay with:

A verified debit/credit card

A new debit/credit card

If you want to pay with funds on your BITDAX.IO account, swipe left and select My Balance.

4. Double-check everything and click Proceed to confirm your purchase.

You’ve bought crypto! Funds will be credited to your BITDAX.IO balance in a few seconds.

If you have faced any problems or have additional questions, our Support Team is available 24/7 via chat.
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